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Credit Card Online Payment Security

Protect your online credit card payment

We have upgraded the way you shop online!

Use your HSBC Credit Card to make more secure and convenient online transaction on both local and international merchant websites that are Visa Secure® / Mastercard Identity Check® enabled.

A unique 6 digits One Time Passcode (OTP) will be sent to you by SMS or email to proceed with payment (over and above the CVV2/CVC*) for transactions made on these portals.

* CVV2/CVC: Card Verification Value Code

Online payment and shopping are now more secure and convenient

Online payment security:

  • provides an additional check that ensures it’s you making the online purchase.
  • is easy to use as there is no need to register your HSBC Credit Card nor remember a password.
  • provides choice to get the passcode by email or SMS for each online transaction.
  • is also free of charge.

How Online Payment Security works?

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1. Start online transaction

Perform online transaction at merchant* and enter HSBC Credit Card details: card number, Expiry date, security code (CVV2/CVC).

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2. Receive OTP

Choose to receive your One-Time-Passcode (OTP) via SMS to your registered phone number or email.

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3. Enter OTP

Enter OTP and ensure transaction reference matches with that in the SMS or email (Do not share OTP)

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4. Complete transaction

Your transaction is completed once you receive a confirmation.

* Online merchants website displaying the logo of Visa Secure®/Mastercard Identity Check®.

Refer to our Credit Card Online Security FAQ for more info.

Important things to note

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