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Update your email address and mobile number held with us to access our digital services

Access our digital services

eStatements delivered to your inbox or on internet banking

  • Get your HSBC Account, Loan and Credit Card eStatements anytime and anywhere as soon as they are ready.
  • Easy and hassle-free storage of your eStatements on your computer, laptop, mobile or any other device.
  • Your privacy is secured with password protected access.
  • Help reduce paper waste.
  • Register your HSBC Savings and Current Accounts to local e-wallet and access services made available through MauCAS (Mauritius Central Automated Switch) Instant Payment System (IPS).
  • Transfer funds instantly 24/7 to other local banks through your internet banking Local Instant Payment option.

Credit Card SMS notification on selected online and overseas transactions

  • Get free SMS notifications to help you identify any credit card transaction not made by you.
  • Shop and pay online with additional security with Visa Secure®/Mastercard Identity Check® One-Time-Passcode.

Help us keep your accounts more secure

It's important that your personal details are up to date to ensure we can reach you for important information related to your account.

How to update your email address and mobile number?

On Personal Internet Banking

  1. Log on to internet banking.
  2. Select 'Personal details' from the Quick menu.
  3. Click on 'Send us a message'
  4. Select 'Personal Details Update' in the 'New Message' drop down menu
  5. Enter your email address and mobile number, then click 'Send'.

By phone

Call our customer service.

In a branch

Alternatively, fill in this form (PDF, 203KB)  and drop it at  your nearest branch.